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Published on by Ana Guerra

The New City as a Platform Manual Is Now Available

The new City as a Platform manual is now available with updated content and guidance.

With optimized navigation and detailed explanatory content, the new Manual will help you maximize the full potential of every feature available within your platform.

What’s New?

  • Intuitive Navigation – Reorganized menus make it easier to find information quickly.

  • Detailed Explanations – Comprehensive information about each feature, integration, and configuration option.

  • Configuration Support – Practical tutorials designed to simplify platform setup and usage.

  • Improved Search – Find exactly what you need faster.

  • Continuous Updates – Regularly updated content and ongoing improvements.

The Improvements Don’t Stop There!

Discover some of the latest enhancements introduced to the platform:

Move Incident Locations Directly on the Map

You can now adjust the location of incidents directly from the map interface.

Photo and Document Fields in Notification Templates

New photo and document fields are now available in notification templates.

Notification Actions

Receive alerts when records are created, updated, or deleted, and schedule notifications for specific periods.

Release Notes Always Available

You can now access Release Notes directly from the new Manual and stay informed about the latest features, updates, and platform improvements.

How to Access the New Manual

Log in to City as a Platform and click the Help icon located in the upper-right corner of the screen.

City as a Platform interface displaying a search bar at the top and a highlighted notifications bell icon in the upper-right corner. Below, several thematic modules are displayed in a grid layout, including Incident Management, Urban Sensors, Smart Mobility, City Dashboard, Drone Surveying, and others. Each module includes an arrow button providing access to the respective functionality.

Then select “Help & Support” to access the new Manual.

Expanded side menu within the City as a Platform interface, highlighting the “Help & Support” button with a yellow question mark icon indicated by a red arrow. At the top of the menu, the authenticated user is displayed with the organization’s domain (focus-bc.com). The main platform modules are visible in the background with a darkened overlay.

Institutional page of the City as a Platform (CaaP) solution featuring a detailed description of the platform. The content presents CaaP as a territorial intelligence platform that supports integrated, efficient, and sustainable territory management using IoT sensor data, municipal databases, and citizen feedback. The page highlights participatory governance and interoperability as key pillars. Below the text, an illustration displays multiple smart city layers and three categories: “Analytics,” “Real-Time Data Integration,” and “Applications & Business Solutions.”

Explore the new Manual today and discover how to get the most out of City as a Platform.

Discover resources that help you get the most out of the platform.