With optimized navigation and detailed explanatory content, the new Manual will help you maximize the full potential of every feature available within your platform.
What’s New?
Intuitive Navigation – Reorganized menus make it easier to find information quickly.
Detailed Explanations – Comprehensive information about each feature, integration, and configuration option.
Configuration Support – Practical tutorials designed to simplify platform setup and usage.
Improved Search – Find exactly what you need faster.
Continuous Updates – Regularly updated content and ongoing improvements.
The Improvements Don’t Stop There!
Discover some of the latest enhancements introduced to the platform:
Move Incident Locations Directly on the Map
You can now adjust the location of incidents directly from the map interface.
Photo and Document Fields in Notification Templates
New photo and document fields are now available in notification templates.
Notification Actions
Receive alerts when records are created, updated, or deleted, and schedule notifications for specific periods.
Release Notes Always Available
You can now access Release Notes directly from the new Manual and stay informed about the latest features, updates, and platform improvements.
How to Access the New Manual
Log in to City as a Platform and click the Help icon located in the upper-right corner of the screen.

Then select “Help & Support” to access the new Manual.


Explore the new Manual today and discover how to get the most out of City as a Platform.
Categories: Product

